It has more advanced features like automatic assignment, performance tracking and support for third-party integration when connected to a messaging inbox like respond.io. WhatsApp Business API is designed for medium to large businesses with teams of users. However, as your business grows and you need more people to manage your WhatsApp Business Account, you'll have to sign up for WhatsApp Business API. WhatsApp Business Web is great for small businesses where 5 devices are sufficient.
WhatsApp Business Desktop for Multiple Users
Read on to know how WhatsApp Business API can help your business. WhatsApp Business Desktop interface on your PC once your phone is connectedĭo you have more than 5 customer-facing team members needing to use WhatsApp simultaneously? You’ll need WhatsApp Business API.
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